If you have any further questions, please get in touch online.
Location and Hours
![Barrel icon](/sites/default/files/2024-06/Barrel-icon.png)
Where is the Glenfiddich Distillery?
![Train icon](/sites/default/files/2024-06/Train-icon.png)
How do I get to the Distillery, nearest train station?
The nearest train stations are Keith and Huntly, both situated on the mainline between Inverness and Aberdeen. Additionally, the Number 36 (Elgin to Dufftown) bus service, operating Monday to Saturday, conveniently stops just outside the Distillery. You can find the timetable HERE.
The nearest airports are Aberdeen and Inverness. The journey to Glenfiddich Distillery takes approximately 1 hour 15 minutes by car from Aberdeen Airport (84 km) and around 1 hour 20 minutes from Inverness Airport (76 km).
![Clock icon](/sites/default/files/2024-06/Time-icon.png)
What are the opening hours?
7 days a week;
9:30am to 14:45pm.
May – August:
7 tours which run every 45 minutes.
September to April:
5 tours which run every 1.5 hours.
Tour and Experience Details
![Clock icon](/sites/default/files/2024-06/Time-icon.png)
What are experiences/tours on offer + state how long each tour is?
Glenfiddich Tour (1.5 - 2 hours)
May to August:
7 tours held which run every 45 minutes.
September to April:
5 tours held which run every 1.5 hours.
Solera Deconstructed Tour (2.5 hours)
Available 7 days a week.
Milestones Tour (4 hours)
Every Thursday from 10am – 2pm
Lunch will be served after the tour.
![Credit Card icon](/sites/default/files/2024-06/Payment-icon.png)
What are the prices?
Glenfiddich Tour - £30 per person
Solera Deconstructed Tour - £75 per person
Milestones Tour - £250 per person
![Clock icon](/sites/default/files/2024-06/Time-icon.png)
Do I need to book in advance?
For the best chance, we advise booking well in advance, as availability is limited, and demand is often very high.
![Clock icon](/sites/default/files/2024-06/Time-icon.png)
How far in advance can a tour be booked?
Our booking systems operate on a 12-week lead time. Therefore, tours are only available to book online 12 weeks in advance.
![Glass icon](/sites/default/files/2024-06/Tasting-icon.png)
Can I do tastings but no tour?
We do not conduct tastings, however, you are welcome to visit our Whisky Lounge where we have an extensive range of Glenfiddich Single Malt Whisky.
![Glass icon](/sites/default/files/2024-06/Tasting-icon.png)
Is there a tasting included in the tour?
Yes, a Glenfiddich tasting session is included in the tour.
![Barrel icon](/sites/default/files/2024-06/Barrel-icon.png)
Can I just visit?
To explore our historical warehouses and whisky making areas, we kindly request that you book a tour. However, our Whisky Lounge, Gift Shop, and reception area are open for unaccompanied visits, we invite you to drop by and enjoy these spaces at your leisure.
![Barrel icon](/sites/default/files/2024-06/Barrel-icon.png)
Do you do walk ins?
We strongly recommend pre-booking your tour to ensure you secure a spot. The chances of joining a tour without prior booking are very slim due to high demand.
If you are having trouble with availability for your dates, please reach out to us at Bookings@Glenfiddich.com.
Booking and Logistics
![Till icon](/sites/default/files/2024-06/Till-icon.png)
What payment methods do you accept?
We accept card and cash. Amex, Mastercard and Visa are accepted.
![Ticket icon](/sites/default/files/2024-06/Ticket-icon.png)
How do I book my tickets?
Tickets can only be booked online through our website at - www.glenfiddich.com/en-gb/book-tour
![Printer icon](/sites/default/files/2024-06/Printer-icon.png)
Do I need to print my tickets?
We have a record of your booking, therefore, there is no need to print your tickets.
![Ticket icon](/sites/default/files/2024-06/Ticket-icon.png)
Do you offer concession tickets?
We do not offer concession tickets.
![Barrel icon](/sites/default/files/2024-06/Barrel-icon.png)
Is the tour/experience indoors?
Most of the tour is indoors but there are times where you will be outside as you move between buildings.
Visitor Convenience
![T-shirt icon](/sites/default/files/2024-06/Clothing-icon.png)
What should I wear?
Distilleries can be dusty and hot, and it rains quite a lot in Scotland. Wear sturdy shoes and casual wear that you do not mind getting a little dirty.
![Barrel icon](/sites/default/files/2024-06/Barrel-icon.png)
Are all tours guided?
Yes.
![Barrel icon](/sites/default/files/2024-06/Barrel-icon.png)
What languages are the tours available in?
Tours are conducted exclusively in English.
![Clock icon](/sites/default/files/2024-06/Time-icon.png)
What do I do if I want to change the date or time of my experience?
Please reach out to bookings@glenfiddich.com as soon as possible. While we cannot guarantee fulfilment of last-minute requests, we will make every effort to assist you.
![Camera icon](/sites/default/files/2024-06/Photography-icon.png)
Can I take photos on the tour?
Photos are allowed on most of the route but is restricted in the following areas due to the high amounts of potentially flammable alcohol vapour in the atmosphere.
Still houses – There are certain spots from which you can take a photo. Your guide will advise.
Warehouses – No photography or filming is allowed.
If you have any further questions, please contact Bookings@Glenfiddich.com.
![Car icon](/sites/default/files/2024-06/Car-icon.png)
I’m driving, how can I make the most of my visit?
Drivers receive a sample pack of Glenfiddich Single Malt Whisky to take home.
![Clock icon](/sites/default/files/2024-06/Time-icon.png)
What if I am late?
Should you anticipate being late, please contact us in advance and we will do our best to get you on the tour. Please note that late arrivals may risk missing the tour entirely if they exceed a 15 minute delay.
![Car icon](/sites/default/files/2024-06/Car-icon.png)
Where can I park?
Our visitor car park, located on Castle Street, directly across from the distillery which is signposted.
Distillery Facilities
![Bar icon](/sites/default/files/2024-06/Bar-icon.png)
Is there a bar (Whisky Lounge)?
Our Whisky Lounge sells an extensive range of Glenfiddich Single Malt Whisky.
It is open from:
All week:
09.30am to 16:00pm
Alcohol is served between 10:00am to 15.30pm, with last orders at 15.30pm
Please not that there are times when the Whisky Lounge is unavailable. If this is the main purpose of your visit please contact us beforehand to check availability.
![Basket icon](/sites/default/files/2024-06/Basket-icon.png)
Is there a shop?
The Glenfiddich Distillery Gift shop is open between 10.30 and 17.00, (Monday-Sunday).
![Food icon](/sites/default/files/2024-06/Food-icon.png)
Is there Lunch/Restaurant?
There is a whisky lounge on site serving spirits, beers and non alcoholic beverages from 9.30am to 4pm.
![Food icon](/sites/default/files/2024-06/Food-icon.png)
Can I bring my own food and drinks to the Distillery?
There are picnic tables near the visitor car park where you can enjoy your lunch should you bring your own. Please note that food and drink are not permitted in the Lounge or during the tour.
![Disabled access icon](/sites/default/files/2024-06/Disabled-access-icon.png)
Is there disabled access?
While most areas of the distillery are wheelchair accessible, please note that due to the age of some buildings, certain areas of the tour may not currently be accessible to wheelchairs.
![Bed icon](/sites/default/files/2024-06/Bed-icon.png)
Is accommodation available?
We do not provide accommodation, guests will need to take care of their own accommodation arrangements.
![Parent and child icon](/sites/default/files/2024-06/Child-icon.png)
Are children allowed on tour?
Our tours are exclusively for guests over 18 years old. We are unable to accommodate children while parents or caregivers are on the tour.
![Dog icon](/sites/default/files/2024-06/Dog-icon.png)
Can I bring my dog/pet?
Pets are welcome on site, but please note that they are not allowed on the tours. Additionally, we regret to inform you that we are unable to accommodate or take care of your pet during your visit.
Group Bookings and Private Tours
![Barrel icon](/sites/default/files/2024-06/Barrel-icon.png)
Do you accept large group bookings?
To ensure a unique and memorable experience, we limit our tour groups to 10 people.
![Barrel icon](/sites/default/files/2024-06/Barrel-icon.png)
Do you do private tours?
We run a small number of private tours subject to availability. Please contact:
Booking@Glenfiddich.com with details of your request.
![Glass icon](/sites/default/files/2024-06/Tasting-icon.png)
I want to visit but do not want to do a tour. Do you do tastings/private tastings instead?
We have a Whisky Lounge which offers an extensive range of Glenfiddich Single Malt Whisky. We are open all week from 09:30 – 16:00.
Contact and Inquiries
![Barrel icon](/sites/default/files/2024-06/Barrel-icon.png)
I have an enquiry, who am I able to contact?
For further enquiries, please reach out to our Bookings Team, Booking@Glenfiddich.com
![Credit Card icon](/sites/default/files/2024-06/Payment-icon.png)
Refunds and Cancellations
Should you wish to amend or cancel your booking, please contact Bookings@Glenfiddich.com. Please note that with 24 hours’ notice tours are refundable however if you are cancelling within 24 hours of your tour, they are non-refundable.